|Ham Radio Equipment
- Consignment Sales by WB5TKA
Frequently Asked Questions
Q: Ok, right off the bat. What
will this cost me?
A: If your item does not sell,
you owe us nothing. If your item or item sells, I will collect a
20% per item commission on the selling price below $500. At $500
and below $1000, our commission is 15%. At $1000 and below $2000,
it is 10%. For items selling for $2000 or more, the rate is 8%.
The commission rate applies to the individual item sale, not for
total sales which may total higher than the listed commission rate.
As the buyer pays for shipping and handling, that shipping and handling
charge will be added to the total charged to the buyer. Our per
item commission will be for the selling price only and will not
include the shipping and handling charges.
Q: Do I have to sign a contract?
A: On my collectibles and doll
sales Web site, I do require a simple contract be signed by the
seller and sent to us. I am not requiring that for our ham radio
equipment consignment listings. At least at this time. I think the
product demographic is sufficiently different that I suspect that
it won't be necessary.
Q: How long does the ad obligate
me? How long is it in effect?
A: It really does not obligate
you. How long do you want it to be in effect? You may stipulate
a length of time the ad remains in effect. Obviously if the item
sells quickly, that ends it. If the ad runs for a period of time
and there is no sale, then it is up to the seller if they want to
keep it going, cancel it, change the price or any descriptive info
or anything. In that case, the seller only has to let me know and
I'll make the changes to the ad or delete it..
Q: What if time has passed
and my item has not sold at the listed price? Can I lower my asking
A: Absolutely! You tell me.
I will make the change right away.
Q: Will that affect the commission
owed to you if the item sells?
A: Yes, it will be lower. Remember,
it is based on the final selling price (or a lower percentage based
on higher priced items). Whatever that is.
Q: What if while the item is
listed on your site, I run across someone who wishes to buy it from
A: Simply tell us that you
have done so. We will remove the listing. Or rather that item represented
by the listing if that is the only item you have listed with us.
Naturally if you have multiple items listed with us, those other
items will remain listed and unaffected by the sale of that one
item. That is our service to you for allowing us the chance to sell
it for you. And no, you will not owe us any commission on that item
The same situation exists if you simply wish to remove one of the
items from the listing for what ever reason. You don't have to give
us an explanation. Simply say that the item is no longer available
Q: As the seller, what are
A: We need the same level of
fairness and honesty from you that we extend. We need for you to
represent your products as accurately and honestly as possible.
We need for you to consider whether or not the buyer will be happy
with his or her purchase and if they will believe that they have
been dealt with in a courteous and honest fashion. Since we're dealing
with electronic devices, and most often used at that, it's important
to be sensitive to the question of functionality. If the equipment
works perfectly, great! Not every item sold in the used ham equipment
market is sold represented as being factory new function wise. Some
items are sold with the knowledge that they are in less than perfect
operating condition. Some equipment is sold with the knowledge that
it is not in functioning condition. That is fine as long as the
transmission of that information is made clear and honestly. Clear
and accurate descriptions of the condition of the equipment will
go a long way toward avoiding any misunderstandings later.
Also, please be sure to properly pack and ship the items to the
buyer and do so in a timely fashion. If insurance or other extra
shipping conditions have been agreed to, let's make sure that those
are honored. Tube based equipment should be packed with extra care.
A good practice, and one I've observed is to not ship tube equipment
with the tubes in their sockets. Remove each tube and individually
wrap it securely (bubble wrap or something similar) and pack it
inside the equipment case in a way it will not be jostled around
during shipment. Anything which looks like it might be damaged in
shipment should be reinforced. Radio equipment is heavy and must
be packed for shipping appropriately.
Before requesting a listing be aware of the shipping cost considerations.
You will have to ship the sold item to the buyer. The buyer will
be paying for shipping (unless you elect to do otherwise) and so
a fair but sufficient shipping fee should be determined for the
Be available for us to reach you with questions potential buyers
may have about your items and for us to inform you of a sale. I
know, it's hard to believe but some people only check their email,
well they may never check their email. If we have a sale for one
of your items I need to be able to contact you to inform you of
the sale. If I send an email to you and you don't check your email,
that's a problem. If you are not in the habit of checking email
let us know an alternative method of contacting you. I will contact
you by phone if you tell us that is the preferred method but we
will need to have your phone number to do so. I will still send
an email to you with the particulars of the sale including such
items as the buyer's name and mailing address (for you to send the
sold item to), the financial facts of the sale, etc. So bottom line,
I need a valid and active email address.
Q: Do I need to send you photos
of the items?
A: Without photos it will be
very difficult to expect much buyer interest. The better the quality
of the photos, the more the buyer will be able to tell about the
condition of the item you are selling. Some items will warant more
than one photo. Pictures of the outside, the front, rear, inside,
other views which are crucial to providing good information to buyers.
The most commonly accepted format is JPG (called "jpeg). Since
jpeg photo files transmit via email as attachments to email messages
by all means use that format. The end of the file name (the three
letters behind the period following the file name will be JPG. Please
do not send photos made in the formats of subscription photo services.
We can not work with those. If in doubt, ask us.
Also, please try to send the best quality of photos you can get.
A poorly focused picture can not be made into a sharp, clear one.
A poor quality picture is not going to make your item look appealing
to potential buyers. I have good photo editing software which I
use to "clean up" product pictures and in most cases I
can improve them somewhat but some problems cannot be fixed. If
you are having difficulty getting good images of your items, ask
me. I'll try to offer suggestions. Likewise, if you have any questions
about the photo requirements, let me know.
I strongly suggest that equipment being listed for sale be cleaned up before shooting photos of it. Dust on cabinet tops, knobs and other surfaces may not suggest that the equipment is in poor condition but it does send a message to the buyer that the equipment has not been well cared for. This may not be the case as the item may perform perfectly but the visual impression on prospective buyers is not good and that can negatively affect sales success.
Coming in close with the camera to obtain a large view of the item is fine but if the camera is brought too close the picture may be blurred as the result of the camera being too close to obtain focus. Also, by shooting too close, it is possible for some of the object area to be cut off leaving part of the item not in the picture. Buyer's want to see the whole thing, It is fine to include a close up view but also include a view of the whole thing. Any cropping close I can do here as I prepare the pictures for the listing.
Don't hesitate to send multiple pictures on each item. Pictures of the front face of items such as radios, rear panels, top and sides and any area which may have signs of wear or damage. The more pictures included in the ad which show as many view of the item as is reasonable, the more the prospective buyers will be able to judge the item in helping them make a buying decision.
Q: Is there a minimum value
for an item you will accept on consignment?
A: To be profitable for both
of us, we can not accept single quantity items for listing which
can not sell for at least $25.00. If you have items which are in
quantities of the same thing and can lead to multiple or repeat
item sales and the individual price is less than $25.00, contact
me. Perhaps we can work out an arrangment for inclusion.
Q: What's next? How do I go
about getting my ham radio equipment listed on the WB5TKA Dooley's
Treasure Chest Web site?
A: Start by reading the Consignment
Information Page. Of course you've already seen that and
that is how you got to this page. Any questions on what you read
on that page? Let me know. Also, read the Getting
Started Page. That page outlines the details on how to list
Q: How do I send the descriptions
and photos of my items to you?
A: Simple. Just send us an
email message and list the items in that message. We need the description
of each item to be listed. Anything which you believe will be of
interest to potential buyers is good. Make sure to state the condition
of the item. That is very important.
Tell us how much you want to list the item for. If you are having
difficulty coming up with a reasonable price, let me know. I won't
dictate a price to you but perhaps I can offer some suggestions
as to how you can come up with an amount to ask for.
If you have a lot of items to list, you can list them in a Word
document (Microsoft Word or equivalent program which creates a compatible
format. The file extension of such a document will be "DOC"
or "DOCX". If you do not have such capability and have
some other format, contact me to ask if what you do have will be
workable. Please do NOT send a PDF document. Those are very convenient
and standard for document use but I will want to copy and past the
description info you send into the Web page featuring your items.
I cannot do that from a PDF document. Likewise, please do not send
a handwritten or scanned document. Again, I need to be able to select
and copy the text from your document. The document you send should
be included as an attachment to an email you send. Do NOT print
it and send it in the mail. Remember, we need it in a digital form
so I can put the info directly from the document into the listing
Web pages. To get the email address to send your info to, use the
link just like in the previous section.
do I determine what to charge for shipping?
A: There are several ways to
handle the shipping question. One, you can take the simplest path
and price the item being listed so that the shipping cost you will
encounter will be absorbed within the amount you sell the item for.
In that case you can list the item as having free shipping. Just
be careful to insure that after you have paid shipping costs plus
insurance (highly recommended for expensive items) that you still
have something left from the sale proceeds.
You can also set a flat amount based on what you might calculate
to cover most destinations with the understanding that that amount
may be sufficient for the final sale or it may be a little under.
That flat shipping fee will then be listed along with the selling
price of the item and that is what the buyer will pay. You can go
to the UPS web site (or USPS or FedEx if you are using those for
shipping) and knowing the shipping weight and the dimensions of
the item to be shipped, using a "test destination" Zip
code calculate how much shipping will be to that Zip code. Don't
forget to include the cost of insurance and any other desired services
such as tracking or delivery confirmation. The actual sale of your
item may be to a Zip code where the actual cost is a little less
than what is charged to the buyer based on the calculation. On the
other hand, it may be a little more. Usually the differences will
The third method is to determine the shipping cost AFTER the buyer
informs us of their Zip code. In that case, no up front shipping
fee is set but the buyer is requested to provide their Zip code
before making payment. I will then based on the shipping weight,
dimensions, insurance and other services you have provided me ahead
of time, calculate what the actual shipping cost will be and then
provide the buyer with the total amount owed which will include
the price of the item plus the calculated shipping fee.
Q: I've sent you the photos
and descriptions of my items. How long does it take to add them
to your site?
A: I will work hard to add
your listings as soon as possible. It may take us a couple of days,
or a week or so. It all depends on the number of items involved
and the amount of information added to the page or pages. On occasion,
scheduling issues here create small delays. In all cases though,
work on the project will begin right away. Also, rest assured, the
time of the contract life will not begin until the ads are fully
in place and operational.
Q: I cannot find your email
address listed on this Web site. How come? How can we contact you?
A: You absolutely can contact
us through email. No, our email address is not published on this
Web site. There are no email addresses displayed on this site. We
have intentionally kept them off the site to protect against abuse
by spammers. Anywhere you see a link on the site which says "Contact
Us" or "Email
Us" or something to that affect, that will allow you
to send us a message by email. I will reply to your message by email
and that will give you our email address to use for all correspondance.
For further information or questions, Contact