Ham Radio Equipment - Consignment Sales by WB5TKA

Frequently Asked Questions

Q: Ok, right off the bat. What will this cost me?

A: If your item does not sell, you owe us nothing. If your item or item sells, I will collect a 20% per item commission on the selling price below $500. At $500 and below $1000, our commission is 15%. At $1000 and below $2000, it is 10%. For items selling for $2000 or more, the rate is 8%. The commission rate applies to the individual item sale, not for total sales which may total higher than the listed commission rate. As the buyer pays for shipping and handling, that shipping and handling charge will be added to the total charged to the buyer. Our per item commission will be for the selling price only and will not include the shipping and handling charges.

Q: Do I have to sign a contract?

A: On my collectibles and doll sales Web site, I do require a simple contract be signed by the seller and sent to us. I am not requiring that for our ham radio equipment consignment listings. At least at this time. I think the product demographic is sufficiently different that I suspect that it won't be necessary.

Q: How long does the ad obligate me? How long is it in effect?

A: It really does not obligate you. How long do you want it to be in effect? You may stipulate a length of time the ad remains in effect. Obviously if the item sells quickly, that ends it. If the ad runs for a period of time and there is no sale, then it is up to the seller if they want to keep it going, cancel it, change the price or any descriptive info or anything. In that case, the seller only has to let me know and I'll make the changes to the ad or delete it..

Q: What if time has passed and my item has not sold at the listed price? Can I lower my asking price?

A: Absolutely! You tell me. I will make the change right away.

Q: Will that affect the commission owed to you if the item sells?

A: Yes, it will be lower. Remember, it is based on the final selling price (or a lower percentage based on higher priced items). Whatever that is.

Q: What if while the item is listed on your site, I run across someone who wishes to buy it from me directly?

A: Simply tell us that you have done so. We will remove the listing. Or rather that item represented by the listing if that is the only item you have listed with us. Naturally if you have multiple items listed with us, those other items will remain listed and unaffected by the sale of that one item. That is our service to you for allowing us the chance to sell it for you. And no, you will not owe us any commission on that item you sold.

The same situation exists if you simply wish to remove one of the items from the listing for what ever reason. You don't have to give us an explanation. Simply say that the item is no longer available for listing.

Q: As the seller, what are my responsibilities?

A: We need the same level of fairness and honesty from you that we extend. We need for you to represent your products as accurately and honestly as possible. We need for you to consider whether or not the buyer will be happy with his or her purchase and if they will believe that they have been dealt with in a courteous and honest fashion. Since we're dealing with electronic devices, and most often used at that, it's important to be sensitive to the question of functionality. If the equipment works perfectly, great! Not every item sold in the used ham equipment market is sold represented as being factory new function wise. Some items are sold with the knowledge that they are in less than perfect operating condition. Some equipment is sold with the knowledge that it is not in functioning condition. That is fine as long as the transmission of that information is made clear and honestly. Clear and accurate descriptions of the condition of the equipment will go a long way toward avoiding any misunderstandings later.

Also, please be sure to properly pack and ship the items to the buyer and do so in a timely fashion. If insurance or other extra shipping conditions have been agreed to, let's make sure that those are honored. Tube based equipment should be packed with extra care. A good practice, and one I've observed is to not ship tube equipment with the tubes in their sockets. Remove each tube and individually wrap it securely (bubble wrap or something similar) and pack it inside the equipment case in a way it will not be jostled around during shipment. Anything which looks like it might be damaged in shipment should be reinforced. Radio equipment is heavy and must be packed for shipping appropriately.

Before requesting a listing be aware of the shipping cost considerations. You will have to ship the sold item to the buyer. The buyer will be paying for shipping (unless you elect to do otherwise) and so a fair but sufficient shipping fee should be determined for the sales ad.

Be available for us to reach you with questions potential buyers may have about your items and for us to inform you of a sale. I know, it's hard to believe but some people only check their email, well they may never check their email. If we have a sale for one of your items I need to be able to contact you to inform you of the sale. If I send an email to you and you don't check your email, that's a problem. If you are not in the habit of checking email let us know an alternative method of contacting you. I will contact you by phone if you tell us that is the preferred method but we will need to have your phone number to do so. I will still send an email to you with the particulars of the sale including such items as the buyer's name and mailing address (for you to send the sold item to), the financial facts of the sale, etc. So bottom line, I need a valid and active email address.

Q: Do I need to send you photos of the items?

A: Without photos it will be very difficult to expect much buyer interest. The better the quality of the photos, the more the buyer will be able to tell about the condition of the item you are selling. Some items will warant more than one photo. Pictures of the outside, the front, rear, inside, other views which are crucial to providing good information to buyers. The most commonly accepted format is JPG (called "jpeg). Since jpeg photo files transmit via email as attachments to email messages by all means use that format. The end of the file name (the three letters behind the period following the file name will be JPG. Please do not send photos made in the formats of subscription photo services. We can not work with those. If in doubt, ask us.

Also, please try to send the best quality of photos you can get. A poorly focused picture can not be made into a sharp, clear one. A poor quality picture is not going to make your item look appealing to potential buyers. I have good photo editing software which I use to "clean up" product pictures and in most cases I can improve them somewhat but some problems cannot be fixed. If you are having difficulty getting good images of your items, ask me. I'll try to offer suggestions. Likewise, if you have any questions about the photo requirements, let me know.

I strongly suggest that equipment being listed for sale be cleaned up before shooting photos of it. Dust on cabinet tops, knobs and other surfaces may not suggest that the equipment is in poor condition but it does send a message to the buyer that the equipment has not been well cared for. This may not be the case as the item may perform perfectly but the visual impression on prospective buyers is not good and that can negatively affect sales success.

Coming in close with the camera to obtain a large view of the item is fine but if the camera is brought too close the picture may be blurred as the result of the camera being too close to obtain focus. Also, by shooting too close, it is possible for some of the object area to be cut off leaving part of the item not in the picture. Buyer's want to see the whole thing, It is fine to include a close up view but also include a view of the whole thing. Any cropping close I can do here as I prepare the pictures for the listing.

Don't hesitate to send multiple pictures on each item. Pictures of the front face of items such as radios, rear panels, top and sides and any area which may have signs of wear or damage. The more pictures included in the ad which show as many view of the item as is reasonable, the more the prospective buyers will be able to judge the item in helping them make a buying decision.

Q: Is there a minimum value for an item you will accept on consignment?

A: To be profitable for both of us, we can not accept single quantity items for listing which can not sell for at least $25.00. If you have items which are in quantities of the same thing and can lead to multiple or repeat item sales and the individual price is less than $25.00, contact me. Perhaps we can work out an arrangment for inclusion.

Q: What's next? How do I go about getting my ham radio equipment listed on the WB5TKA Dooley's Treasure Chest Web site?

A: Start by reading the Consignment Information Page. Of course you've already seen that and that is how you got to this page. Any questions on what you read on that page? Let me know. Also, read the Getting Started Page. That page outlines the details on how to list your items.

Q: How do I send the descriptions and photos of my items to you?

A: Simple. Just send us an email message and list the items in that message. We need the description of each item to be listed. Anything which you believe will be of interest to potential buyers is good. Make sure to state the condition of the item. That is very important.

Tell us how much you want to list the item for. If you are having difficulty coming up with a reasonable price, let me know. I won't dictate a price to you but perhaps I can offer some suggestions as to how you can come up with an amount to ask for.

If you have a lot of items to list, you can list them in a Word document (Microsoft Word or equivalent program which creates a compatible format. The file extension of such a document will be "DOC" or "DOCX". If you do not have such capability and have some other format, contact me to ask if what you do have will be workable. Please do NOT send a PDF document. Those are very convenient and standard for document use but I will want to copy and past the description info you send into the Web page featuring your items. I cannot do that from a PDF document. Likewise, please do not send a handwritten or scanned document. Again, I need to be able to select and copy the text from your document. The document you send should be included as an attachment to an email you send. Do NOT print it and send it in the mail. Remember, we need it in a digital form so I can put the info directly from the document into the listing Web pages. To get the email address to send your info to, use the Contact Me link just like in the previous section.

Q: How do I determine what to charge for shipping?

A: There are several ways to handle the shipping question. One, you can take the simplest path and price the item being listed so that the shipping cost you will encounter will be absorbed within the amount you sell the item for. In that case you can list the item as having free shipping. Just be careful to insure that after you have paid shipping costs plus insurance (highly recommended for expensive items) that you still have something left from the sale proceeds.

You can also set a flat amount based on what you might calculate to cover most destinations with the understanding that that amount may be sufficient for the final sale or it may be a little under. That flat shipping fee will then be listed along with the selling price of the item and that is what the buyer will pay. You can go to the UPS web site (or USPS or FedEx if you are using those for shipping) and knowing the shipping weight and the dimensions of the item to be shipped, using a "test destination" Zip code calculate how much shipping will be to that Zip code. Don't forget to include the cost of insurance and any other desired services such as tracking or delivery confirmation. The actual sale of your item may be to a Zip code where the actual cost is a little less than what is charged to the buyer based on the calculation. On the other hand, it may be a little more. Usually the differences will be small.

The third method is to determine the shipping cost AFTER the buyer informs us of their Zip code. In that case, no up front shipping fee is set but the buyer is requested to provide their Zip code before making payment. I will then based on the shipping weight, dimensions, insurance and other services you have provided me ahead of time, calculate what the actual shipping cost will be and then provide the buyer with the total amount owed which will include the price of the item plus the calculated shipping fee.

Q: I've sent you the photos and descriptions of my items. How long does it take to add them to your site?

A: I will work hard to add your listings as soon as possible. It may take us a couple of days, or a week or so. It all depends on the number of items involved and the amount of information added to the page or pages. On occasion, scheduling issues here create small delays. In all cases though, work on the project will begin right away. Also, rest assured, the time of the contract life will not begin until the ads are fully in place and operational.

Q: I cannot find your email address listed on this Web site. How come? How can we contact you?

A: You absolutely can contact us through email. No, our email address is not published on this Web site. There are no email addresses displayed on this site. We have intentionally kept them off the site to protect against abuse by spammers. Anywhere you see a link on the site which says "Contact Us" or "Email Us" or something to that affect, that will allow you to send us a message by email. I will reply to your message by email and that will give you our email address to use for all correspondance.

For further information or questions, Contact Us